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Frequently Asked Questions

Treadmill Capabilities

Nope. It's motorless, cordless, and completely powered by your weight.

It can hold up to 150kg.

The overall dimensions are 121*68*112.5 cm or 48*27*44 in.

The running belt is 40*120 cm or 16*47 in.

There is no maximum speed, but remember to be careful. :)

Our Guarantee

At The Monster Crawler, we ensure that all of our customers are satisfied. This is why we offer a 30 Day Money Back Guarantee. This means that if you are unhappy with our product, you may return it within 30 days (given it's still in original condition).

Regarding refunds, you will be given a full/partial refund (depending on the condition of the returned product), including any shipping fees when you purchased it. However, you will be responsible for arranging the shipping to us as well as any associated delivery costs for the return.

Alternatively, you may exchange your product if it came with damages or defects. We will cover all shipping costs and related delivery fees. If your item qualifies for an exchange, we will send you a brand new treadmill within the same time as the time it would take if you were to purchase a new one. 

For more information, click here

No worries! At The Monster Crawler, we provide a 1 year warranty with each purchase. Just message us on Facebook messenger or through email to reach us instantly. We can then help you send your treadmill for repair. 

Shipping

Currently, we only ship to Singapore. If you are located somewhere else, keep a lookout for us in the future. :) 

How To's

1.5V AAA